As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe experience for both guest and colleague.
Main duties and responsibilities include but, are not limited to:
- Monitor and control staff entrances
- Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
- Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
- Maintain system that records the issue and receipt of departmental keys
- Operate, check and monitor the CCTV system
- Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
- Support evacuation of the hotel during fire alarm situations
- Ensure hotel facilities and function rooms remain secure and locked when not in use
- Maintain the Security Log Book and Incident Reports
- Investigate and report all allegations of theft, criminal damage and other incidents
- Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
- Liaise with Police in the absence of Security Team Leader
- Report any maintenance or hazard issues to the supervisor on duty
- Adhere to all Health and Safety Regulations
To successfully fulfil this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Certification in safety training and/or licensed as a Security Officer or Law Enforcement Officer will be highly desired
- First Aid qualification
- Strong verbal and written communication skills
- Good physical condition
- A minimum of two years of security experience
- Fluency in English is a must. Additional languages will be considered an asset.
- Must be knowledgeable about fire procedures, bomb threats and hotel evacuation procedures
- Should be well versed in local law/government regulation
- Absolute discretion and confidentiality regarding sensitive information